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My point is that the overhead of writing up a ticket description becomes a significant fraction of the total work involved. Write a commit message if you want it documented.

There's no need for a ticket for small tasks, unless you are being evaluated on number of tickets closed (which is a separate problem)

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Like all things in life it depends on the team and workflow. I have my PM’s make tickets because many times I am in the middle of a different feature or bug and don’t want to have to have the mental load of remembering what the issue was. Secondly I work with very solid PM’s who document the ticket very well and it saves me time having to reproducing the issue. My team does have a lot of tickets but we make it work for us and our process flow.

On the other hand, being forced to write something up gives you extra time to think about what you're about to do. I've had many experiences when I was about to commit what I thought was a trivial change to the code, but then suddenly realized that it was going to break something.

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