Yeah, sounds like a different definition - Alexa and Siri are more like query-bots than chatbots. Mine is probably more in-line with the article (which unfortunately didn't define it), which uses Tay as an example of a chatbot.
I use a set of chat-bot related APIs to implement CLIs for various EHR-related and clinical-related applications (Navigating kajillions of options in EHR menus requires, famously, too many damn clicks. Physicians are intelligent enough to learn simple syntax to avoid all that crap)
I'm probably using the wrong words when I describe it, but when I tell developers in the ecosystem that we have a "chatbot-like" interface, people seem to get it, so I haven't upgraded my nomenclature.
I'd love to learn more about this. Who are your customers? What are the use cases? Can you share a link where I can read more?
Thanks!