I never took offense at victims lashing out. If my notifications were at all perfunctory, it was because time was of the essence, and on any given day there were multiple victims to notify.

I often spent huge chunks of my workday on the phone doing these notifications, and some were harder to track down just by Googling a name than others. I never faulted companies for reacting angrily or suspiciously to my calls; it's too bad that's the conclusion you come to from reading what I wrote. If I was ever bitter about anything related to these calls, it was that I rarely ever received so much as a thank you from the victim or their bank.

I generally welcomed the calls from police departments and FBI agents because in many cases it was an opportunity to educate them about a prolific and often hugely damaging form of fraud that they simply weren't aware of at the time. Some of these companies actually went out of business as a result of these attacks, and I did everything I could to minimize that outcome.

Anyway, I almost always found that the law enforcement person on the other end of the line genuinely appreciated my explaining my methods and how these schemes work.