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> fare collection cost as much as the revenue generated from fares

WTF!?

That's freakin insane.

If that's true, why do they keep raising the fares and upgrading the fareboxes!?

If that's true, the SF city gov is effectively collecting money and lighting it on fire as a way to "throttle" bad behaviour on the bus!?

> If that's true, why do they keep raising the fares and upgrading the fareboxes!?

To pay for the new fareboxes, of course.

Just as Uber is a way to get away from "bus people", fares are away to get away from "free bus people".

Could be that they’re trying to turn fare collection into a revenue generator, but not sure. I recommend his book, it’s a pretty interesting read!