Indeed. I'm trying to find a suitable vendor here in Germany (as a small software making business), but all I can find (when I look for Ryzen powered PCs) are small local dealers - with usually very mixed reviews and questionable support. I always got Dell, and while I would not want to rely on their support for any software issues, at least whenever we had trouble with hardware I could get that replaced easily and quickly. Those smaller dealers don't even have any decent bundled support options, and no guarantees similar to what I can get from the "big guys". The reviews accordingly show a lot of variation and randomness (basically, all those who have no issues with their purchase give five stars, but of those needing support, even if it is for issues clearly caused by the vendor, have a good chance of telling a nightmare support story).
So while I still want a Ryzen PC, I also want five years of 24 hour hardware support, and I feel more confident to get that from Dell rather than from some small local dealer for whom any support issue is a big deal for their own bottom line and where employees are under more pressure than those working for a big vendor. The big ones still are "Intel only" - apart from >$2,000 gaming PCs (I usually buy ca. $1,000 PCs with minimal graphics card, videos only (hardware accelerated decoding is nice to have; but too much of a card costs too much energy for no reason, even base energy when not in gaming mode is much higher - GTX 1050Ti using just motherboard energy is perfect, as an example), no gaming ever, but good components and large RAM and SSD, for developers).
PS: Any Germans here who found a solution for needs such as mine?