Hacker News Reader

Comment by markovbot | Hacker News Reader

You issued a charge back with your credit card company for that, right?

You'll probably never be allowed to sign up for D+ again. I'd only use charge backs as a final resort if I can't contact the company and/or I never want to do business with them in my life.

Different card and different email

Just use a different payment system next time.

Nah, just cancel quietly.

Credit chargebacks are a really great way to end up being banned from a lot of companies' businesses going forwards. It's a last resort, not a "I'm too lazy to ask for a refund" strategy.

It sounds like Disney+ was accepting refunds for preorders up until the launch day. Whether or not they can refund after presumably may depend on whether or not they can tell you've watched some of the content.

Interesting, I chargebacked a stubhub ticket I never recieved after a really terrible flow to even figure out if I got the ticket (turns out they partnered with a third party and you needed to download potentially 2!!! apps to get a scannable ticket). I didn't bother with contacting support because of how terrible the experience was. I hope they ban me.

Re: chargebacks as a last resort, yes - in my experience the credit card company will at least ask a few questions to make sure you've made a reasonable effort and have at least thought about getting some documentation of what's happened. But I'm less concerned about getting $6 back than I am about telling Disney that they lost a paying customer because they assumed I might be a pirate. It's a self-fulfilling prophecy. I never felt any desire to pirate a Netflix Original because their DRM doesn't get in my way.

Reply on news.ycombinator.com