It's true that technology, perhaps barring technology that directly alters the human brain, can never cause any psychological or social change except via humans using it. But if, for example, people are unhappy when they frequently compare their lives to others, and a particular technology increases how likely they are to do so, I'd say that the technology has caused an increase in unhappiness, via the mechanism of increasing comparisons.
Can happen on the positive side also. I'm comfortable pointing to software as a "cause" for certain kinds of increases in productivity, even though of course it's only the fact that people are using it to do things that increases productivity.
"Everybody hurts."
And that alone can make it suck less, to know that everyone puts up a facade and you're no worse than anyone else.