Wait, what? How can this be true?
Imagine an escalator w/ both lanes filled with people just standing. Now imagine the left lane starts walking: clearly, higher throughput.
Now, maybe you're imagining a scenario where people don't want to walk. Now everyone stands on the right, and the left lane is completely empty. OK, now we've reduced throughput by half compared to "everyone standing".
So as we consider moving between the extremes of "no walkers" and "walker saturation", there will be some break-even point of throughput. And beyond that having a walking lane will be more efficient.
(Also, besides raw throughput, having a walking lane gives you a better "fastest possible traversal time", which is also valuable, for people in a hurry.)