A small sales tax hike is palatable to enough people that it is politically viable, whereas a $2.50 fare every time you board a bus or train makes more people not ride transit who otherwise might.
A small sales tax hike is palatable to enough people that it is politically viable, whereas a $2.50 fare every time you board a bus or train makes more people not ride transit who otherwise might.
Now admittedly more people would start using it if it were free, but that's a feature not a bug. And the marginal cost of higher ridership is much lower than the sunk capital costs of constructing the system in the first place.
Well, you could always not accept payment at the door. But more passengers doesn't equal faster buses; after a point the service will bog down as the buses bunch up, and increasing the number of buses will not solve that.
A small base fare goes a long way to persuade people to walk short distances instead of catching the bus.
Where is this? 11% would put your system near the bottom of farebox recovery ratios for major systems.
Some recent coverage: https://www.sltrib.com/news/politics/2019/05/02/are-utahns-o...
2019 budget: https://www.rideuta.com/-/media/Files/About-UTA/Budget_Book_... page 57
Despite all that, we really have a pretty decent transit system for the metro size. I have reliable 15 minute service to downtown and it only takes me twice as long to take the bus to work than it takes me to drive.