Like the other pros and cons, it's a matter of degree and trade off.
We have buses as well (I still use them locally for trips too). I don't have a wheel chair, but I do have a stroller and no car, so I'm using then both heavily. In my old city I often put my bike on the front of the buses and relied on the express bus with commuter dedicated lanes that came every 5 minutes for a commute which worked very well in a town of 400,000 of mostly car drivers. But does it scale?
You can get several prams practically straight onto and off of a flat bottom tram without almost any stopping or logistical penalty.
On buses, not only is it comparatively awkward to get on and off, you have to nod, thank, praise every other passenger for getting out of the way, and you spend most of your time praying you'll be the only one using that particular aspect of the bus, because otherwise it becomes a lot more complicated.
Could you run three times as many buses to accommodate? Sure, but then you end up running into increasing start-stop-merging problems and the bus bunching problem presents itself earlier along the supply curve than with the tram.