Cloudflare is not a government. While we've been successful as a company, that does not give us the political legitimacy to make determinations on what content is good and bad. Nor should it. Questions around content are real societal issues that need politically legitimate solutions. https://blog.cloudflare.com/terminating-service-for-8chan/
This is an unsolved problem so I don't blame anyone for not having the solution. But I especially appreciate people and companies who are humble enough to admit that they don't have the solution.
Real humility would have been not making the decision and instead lobbying for someone with the 'political legitimacy' to do so.
Cloudflare pretending like they're neutral in one corner while gleefully cutting off service to anyone who offends cancel culture in the other is gross, and they certainly shouldn't be praised for it.