People are already refusing to call 911 or the equivalent in other countries and the reasons are manifold. For one, liability is a concern, a socially trained lack of empathy (e.g. Han Chinese), or the bystander effect.
I did find a longer discussion of the topic, so it seems the idea wasn't pulled out of thin air, but it still isn't a measurement: https://chublicopinion.com/2015/12/06/the-unbearable-coldnes...