No one ever got directly hacked because their password was too strong, but lots of people have had passwords guessed by brute force.
So put the two together. Its beneficial to have strong passwords because they can be presented as evidence of due diligence and there is no security risk to enforcing them. There may be some business risk(people fleeing because they don't like your password policy) but someone needs to quantify that its a problem for it to be considered in the calculus.