I am totally okay with them charging however much money they need to in order to be reliable. I switched recently from Crashplan over to Backblaze because Crashplan just couldn't reliably get a complete backup of my workstation. Backblaze does not seem to have any problem with that at all. This is what I want from a backup -- after all, as they say, backups are worth nothing but restores are priceless. Another dollar a month is nothing.