An example would be the prison phones / video visitation industry. It's absolutely abhorrent what's going on there (removing in-person visits, replacing them with stupidly expensive phone calls that prisoners can hardly afford).. and yet public prisons / jails are using their services just the same. [1]
[0] - https://worthrises.org/picreport2019
[1] - https://www.prisonpolicy.org/phones/state_of_phone_justice.h... Just look at how expensive those phone calls are :(