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There were always computer-dispatched car services in New York, decades before Uber. The reason people prefer Uber is because Computer Car costs $60 to go to the airport and Uber, by contracting with desperate amateurs and their unmaintained jalopies, undercuts their price.

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Those services were, and still are, much worse than Uber and the like. They're not bad in any absolute sense; just relatively bad. I'm pretty sure they weren't and aren't "computer-dispatched" in the same way Uber and the like are either. For one, you almost always had and have to speak to a person by phone, and often more than once, e.g. to receive updates about when a driver could be expected to arrive.

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