People loved these ride-hailing apps because of how lousy the typical taxi cab experience was for most people.
~ Most of the drivers were not native English speakers and would not put any effort into conducting their business genially.
~ They would refuse to take credit cards despite having card readers or would disable them to take cash.
~ At late hours you were at the mercy of the dispatcher (from the central office) if they would send a taxi at all or if the driver would take your business instead of ditching you to pickup passengers for longer (and more profitable) trips.
~ There was zero accountability in a whole host of areas like that.
[1]: http://pricetheory.uchicago.edu/levitt/Papers/LevittVenkates...
It sure seems like a lot of people will have to continue to work , e.g. for less than minimum wage, and without almost any legal protections, until better options are made available to them.
I'm more inclined to welcome incremental improvements, no matter how modest, than to bemoan everything short of some kind of ideal possibly-possible future.
For one, does "everyone", for you, include every person in the world? Should everyone making a living with less than "better" options be forced to stop working as they are now and wait for those better options to materialize? It seems pretty obvious to me that accepting something less than perfect is better than refusing to accept anything that falls short in the interim.