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This comment comes across as particularly callous. They are saying a part of why they may support the Huawei app store is to continue to provide access to the app to those in developing countries, and your response is to say you'd prefer them spend time on your personal UX pet peeve...

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I don't use ProtonMail but this seems like a fairly fundamental issue rather than a personal pet peeve. In my naivety, it also seems like the kind of issue that would cause considerable pain in developing countries who might likely have spotty internet connections, which would lead them straight into said issue.

So whilst it might have been meant callously, from my third party glance it seems quite important.

It is personal in a sense that it is a personal experience and I am unsatisfied customer because of that. Offline access is pretty fundamental feature and it is utterly broken, when I see that they are going to spend company limited resources on a goal which doesn't benefit me as a customer, of course I am questioning whether their interests are aligned with mine.

FWIW, offline access is even more important in developing countries, yet devs living in Switzerland and clearly having no probem with their 4G coverage are failing to realise that.

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