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Comment by saltminer | Hacker News Reader

Given how often I've had packages thrown haphazardly by Amazon drivers, I will gladly pay extra to have USPS handle my packages with slightly more care. It's an interesting idea, but their drivers are destroying their image before they've entered the market.

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Poor behavior by delivery drivers happens across all carriers, USPS included.

If your package is damaged, I would recommend contacting Amazon customer service and let them know. Based on the way they do scans and metrics, they know who the delivery driver was and it will reflect in the delivery driver's customer satisfaction score.

If there are enough compliants against a given delivery driver, they will probably not remain a delivery driver for long. Amazon wants to keep customers happy at all costs and will quickly sack employees and contractors who fail to meet their standards.

Additionally, I have yet to ever have a driver ring the doorbell. They throw it at the house, mark it as complete, and trust that I’ll stumble across it later.

I would recommend signing up for the Amazon TextTrace delivery notifications. There is a prompt to sign up whenever you place an order.

The notifications will send you a text message to your mobile phone or a push notification to the Amazon app on your smartphone as soon as your shipment gets delivered.

I don’t mind text notices, but it will always have a higher latency than ringing my doorbell. The best though is getting alerts about a delivery and then going on a scavenger hunt to find the package. Will it be on the front porch? Will it be tucked behind a bush? Maybe I left my garage door open so the driver helpfully left it there...

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