1) Their reputation really has been damaged over no HL3/Dota 2 money grabs.
2) That they can't just publish anything onto Steam anymore with little to no upfront communication.
3) Not all monetisation models are viable - especially with the recent loot-box fiascos. If they wanted a card economy the game should've been free with random cards, with the option to purchase cards to have your own collection.
The past few months they've definitely started to change over the response to Artifact. Dota Underlords was shipped in only 5 months, so it just shows what they're capable of with a little pressure.
They did extensively test Artifact but user testing will get you stuck in local maxima. You still need someone with a good wholistic vision to make a great product.
Holistic?
https://www.npr.org/sections/thetwo-way/2015/06/01/411231029...
Valve also has a unique decentralized structure where teams work independently on games, as has been noted many times before with their handbook (not sure how accurate that is today). So it's possible you're just seeing the results of a completely different team.
Also, there's a community-made HL3[1] in the works!
BlackMesa (a fan remake of Half-Life 1 on a modern engine) is outstanding.
They also employed YouTubers as actors which made the game bizarre to play since they were the type you were likely to know if you play games.
https://twitter.com/marc_laidlaw/status/900902074954661888?s...
It was released after Marc Laidlaw (writer of Half Life 1 and 2) had resigned due to the constant postponing of Half Life 3 and the erosion of Valve's original values as a company.
It was really sad, but also provided some a much needed conclusion. I could finally say "it's over, half life 3 isn't coming". And even if it does eventually get released it won't be made under the vision of its original spectacular writer.
Can't watch with sound at the moment to confirm it's a good video, but this comes up in youtube