Well stated. Once the employee is out the door, they're really just a MacGuffin to drive the real plot: management trying to figure out how it can improve the company and culture to avoid this situation again. Even if I was happy to see the team member depart, I still want to think about why they were hired in the first place, where did things go wrong, what are we not seeing.
At my org, I introduced post-mortems (call them Exit Retrospective so it's doesn't sound too morbid). When an employee leaves or is terminated, we (manager, hiring team, anyone else who makes sense) are invited to an Exit Retrospective. Manager prepares talking points on the following topics:
- Candidate
- Manager
- Team
- Organization
For each topic, manager lists areas where the individual or entity failed/struggled and succeeded/thrived.
Last section is Lessons Learned. That's the agenda. It's shared before the meeting.
During the meeting, we go through each section, discuss a bit, note any actions items we can take on to improve things going forward. Meeting is about an hour. Prep another hour or two.