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Comment by alex_duf | Hacker News Reader

It seems that the situation is pretty bad when cloud providers are so big they don't care about individual customers.

We're all joking about how creative you and the person mentioned in the article were.

It seems to have solved your issue and I'm happy for you.

However as we're all praising the irony and derision, really we're all sad of how broken the system is. Happy to finally be noticed as a customer is not the way a customer service should be.

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It's not actually been resolved. Cunts.

Source: am the bloke who this story is about.

This response is gold and informative.

Lots of Google employees on HN who jump in defending everything Google does - so maybe your issue will get attention soon.

Sorry though, that you are going through this.

This is one of many reasons why whenever a recruiter from Google/Amazon/Facebook tries to connect with me I tell them to never contact me again, because I don't want to work at some place that's so unethical.

That’s a major issue, though. They know these issues happen but they’re happy to let them slide unless they they gain sufficient attention on places like HN or reddit.

It's helpful to have a chance to see hard it is to obtain an increase in Google API rate limits. The documentations suggests one only needs to ask, so this clarification is very much appreciated.

It's fucking shit. Despite the negative publicity, and I just checked as their API rate resets midnight PST, annnd.... Still at 25 per second. Google are fucking shit and their contempt is palpable. I'm seething.

This guy is definitely Australian.

Did your problem get resolved now?

Nope. All this effort and they give not one single flying fuck. I'm still at 25 calls per second which is their standard.

Nothing. Has. Changed.

Fuck you Google. Fuck. You.

You're too small for them to care, yet.

Are you working a full-time job and doing this as a side hustle?

I was replying to repairisntcheap, language please

Just FYI, assuming you aren’t Australian: That particular word is far less offensive than in other English speaking countries.

So much so in fact, that it is often used endearingly among friends or when praising someone's skill at something.

Source: am Australian, live in the US, had to stop saying it except when on discord with friends back home.

Good to know. As a non-native English speaker, I was very surprised to see that word on HN. Thanks for my first Australian English class!

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