Yup. You're 80. You spend your money on a modem, because some marketing guy tells you that's all you need to send e-mails. Then there's this thing in your room, you still have no idea how to send an e-mail, so you call tech support. Then suddenly you are the idiot, and get ridiculed.
Reminds me a lot of how narrow-minded a lot of people are in tech. Everyone who knows a bit more than you is a wizard and everyone who knows a bit less is a moron.
Feel worse for the people that didn't make the transition, they typists and secretaries that were no longer needed and the clerks replaced by excel.
Why? The transition didn't happen overnight,where everyone woke up and suddenly have macs and pcs instead of typewriters.It was actually very gradual process over a period of 20 years or so. Everyone had a chance to catchup...The main problem is that most people aren't inquisitive enough and they just want all they problems or issues, they don't understand, gone. From what I've seen it's mostly lazyness, lack of motivation and general 'I don't care' attitude. I remember going to my colleague's desk,where she was complaining that one of the monitors won't show anything anymore.How long you've been having it like this? About an hour. Ok, most likely the cable is disconnected,so all is needed is to push it back in..She looks at me.Blank face.Well, there's your PC under your desk and this is the cable,so all you have to do is to go down there and connect it.Oh..So you won't do it??No,I'm not IT support but I'm happy to stay here to see if it works out for you at the end..After a minute under the desk: look,the view on the screen is back!!!!! This is a good example,where a user would rather sit and do nothing instead of trying to check what might be wrong and ultimately trying to offload the problem to someone else...