>> It does feel cultural. If Apple can't get this right, then it points to a cultural blind spot for all of tech.
I don't think it's so much a blind spot as a deliberate disempowerment of the user.
If we actually had general purpose computing devices with operating systems designed to empower users with the ability to manage complex flows of data in both meaningful and aesthetic ways, the 'tech' market as we know it would collapse.
Cars have become computers, computers have become devices, and devices have become advertising nodes. Nodes are interested in invisible collection of data about the user, not aiding users in benefiting and sorting through the data generated.
>> And measuring usage is just a proxy for measuring value--lots of times more usage means the experience was less valuable.
So much this. We originally created these machines to automate repetitive tasks, but somewhere along the way we switched paradigms and now they force us to engage in repetitive tasks.