I was just telling my wife this morning that the book business has changed radically -- there's been a seismic shift in the last year.
I don't see how the brick-and-mortar guys are going to do it. Even if you charged more and offered a high-touch experience, folks will just come in, browse the books, then scan them on their iPhone and buy them on the net.
Ebooks throws an even bigger monkey wrench into the works.
Major changes are coming.