PayPal survives because they keep end users happy, we (the people using PayPal to take payment or integrating it) aren't the end user.
Proof a ruthless focus in the right place can overcome almost anything.
They've been shit forever.
Proof a ruthless focus in the right place can overcome almost anything.
They've been shit forever.
> PayPal survives because they keep end users happy, we (the people using PayPal to take payment or integrating it) aren't the end user.
Yeah as long as you just use PayPal once a year to make some payment through your debit card it's okay, but any advanced user who use it more often will eventually get in trouble.
What exactly caused it I have no idea, but might be traveling or using VPN. Once I tried to make fairly big $2000 transaction to pay for my new laptop and spent a week re-verifying my identify with them.
Given two merchants, I'll choose the one that uses a credit card over paypal every day. At least with a credit card I've my bank _and_ the scheme on my side. With paypal, it's me (and my bank) against the world ...
Far less issues than I’ve had with my bank actually (random declines, locked out of my account due to technical issue) in the same number of years.
These new-monopolies all seem to have the same features: robo-traps that trigger problems for users, robo-support (or support-by-script) that doesn't solve the problems, and no apparent motivation to actually solve problems when they happen.
Stronger regulation might fix some of this, but generally there should be some obligation to act ethically and responsibly.
(I know I'm dreaming, but consider how we got to the point where this requirement might as well be science fiction instead of a realistic consumer expectation.)