Wiedefeld, incidentally, is a total bad-ass. He was hired at the end of 2015. In 2017, the first year they started measuring end-to-end travel time, on-time performance was a dismal 66%. In Q2 of 2019, it was 87%. In 2016, he shut down the entire system for days, and entire lines for weeks at a time, for emergency repairs. He's steam-rolled over NIMBYs, dramatically shutting down entire stations all summer so crumbling platforms can be completely rebuilt: https://ggwash.org/view/72561/metro-reasons-loud-yellow-and-.... (Accomplishing in three months what took years of delays and disruptions during prior, partial shut-downs.) He's brought the hammer down on the WMATA union, controlling costs and resisting calls to overtax the system by extending service: https://wamu.org/story/17/04/27/transit-union-turns-back-met...; https://www.bizjournals.com/washington/news/2018/09/18/metro...; https://wamu.org/story/16/11/03/wmata_board_struggles_to_rea.... Not all heroes wear capes.