Culturally, though, Walmart has absolutely no chance. I recently purchased my first online order through Walmart as they had a product no one else in the country had. It came busted and spilled out in the bag. I emailed just to make them aware that this happened and the hostile, "PROVE IT" type response I got was so incredible compared to Amazon's facilitation of the customer. Walmart culturally will never have a "oh you didn't like it that's fine just stuff it in a box here's a label and a we've issued a full refund" response to anything.