Walmart Grocery is now offering a $98 per year ‘Delivery Unlimited’ subscription
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The loyalty my wife and I have to Costco (which, btw also has an incredibly cheap deliver option which is NOT a subscription) is pretty incredible. It’s gotten to the point where we trust the things they’re selling just by virtue of the fact that Costco sells them.
Amazon, Walmart, etc all seems to be sprinting as fast as they can in the other direction. Their online stores for instance, feature an enormous variety of products, most of which aren’t actually in stock at the storefronts, which are a crapshoot of quality.
I personally hope the future of retail looks a lot more like Costco than amazon and wal Mart.
Curation has value, but not here. I shop walmart because they have everything. Costco has a far more limited shopping list, because there's tons of stuff they just don't have.
Same for Aldi and Trader Joes, they are great for what they have, but it's not enough for my complete grocery needs.
It used to be that Amazon was safe to buy most things from. But now, even if I'm getting something cheap, by going to a physical retail store I have some kind of quality floor for what they put on the shelves.
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Since you're talking about groceries, I've also found Walmart in my small hometown has a significantly better produce variety and quality than any Target I've seen in any big city, nearly rivaling that of e.g. Whole Foods (and sometimes surpassing simply because there's a lot more space available).
Right. Walmart saves money by selling low quality merchandise. It's not counterfeit, it's just garbage. Sometimes they'll start with a quality product (e.g. Vlassic pickles) and just run them into the ground.
Edit: To be clear, WalMart pioneered nearly all the bad behavior that Amazon is exhibiting. Low quality made overseas junk? Squeezing their supply chain mercilessly? Paying unlivable wages? That's WalMart.
WalMart's house brand stuff has been long been regarded as the McDowell's to Target and Trader Joe's McDonald's. And, in fact, WalMart paid plenty of money[1] over selling WalMart (Super Tech) branded motor oil that did not meet the specifications it claimed to meet.
1: https://www.bobistheoilguy.com/forums/ubbthreads.php/topics/...
For me it's the opposite. Trader Joe's has reliable staples. When I try to buy something like bacon at Whole Foods (now owned by Amazon) and I have to make sure I'm not getting something unexpected like uncured or unsmoked bacon and that's a waste of energy. When I buy stuff at Trader Joe's it's always been reliably tasty.
I take that as a signal that "This store isn't for you--you shouldn't be shopping here." And it's probably correct.
I go to Whole Paycheck for very specific things, but the people who do general shopping at Whole Foods are in some very specific demographics, themselves.
Isn't pretty much all of the bacon at Trader Joe's uncured?
They sell lots of stuff that is on the cheap side of the price-quality trade off, don't get me wrong, I just think they've learned to take a step back when they need to.
Funny enough, I just went to Aldi today for the first time, trying to figure out how it fits into the rotation.
I've stopped using Amazon entirely, and I now get things on eBay I never thought I would back when it first started and was "the flea market of the internet"
I wonder if the Zip lock bags, plastic warp, and things like aluminum foil are different than grocery stores. Warehouse quality.
I am flat out never going to consume anything ordered from Amazon ever. However, if I want something random like a sleeping pig statue, and I don’t really care if it’s toxic, it’s a reasonable option.
In fact, outside of a butcher, I have never seen better meat. The vast majority of grocery store meat is plain garbage with fancy names to try to hide that it is garbage.
I'll take a look next time.
It also doesn't require them to be cooked to 160, that is a gross oversimplification of food safety that is used to prevent people doing stupid things and not trying to remember tables.
It's really a combination of temperature and time.
Here's a version of the real table: https://www.fsis.usda.gov/Oa/fr/95033f-a.htm?redirecthttp=tr...
(the most current and updated one is at the end of https://www.fsis.usda.gov/wps/wcm/connect/bf3f01a1-a0b7-4902...)
So sous vide of these steaks at 140 for 2 hours would easily be as safe as cooking them to 160.
By comparison, if I instacart it from Costco, I've found it to be still consistently good.
Interestingly though, for some stuff, the problem isn't counterfeits it's the incremental degradation of quality of some 'premium' products. Almost all footwear brands, for example, are guilty of this. In some cases, the cheap knock-offs being better than the real thing.
https://www.washingtonpost.com/business/2019/02/28/amazon-mo...
I've been an amazon customer for more than 10 years. I buy from them a lot. I will still buy from them. It doesn't mean it's not a problem.
Don't you have to subscribe to Costco in the first place? Or is Costco letting just anyone shop there now? It's been a lot of years since I let my Costco subscription ("membership") lapse.
Regardless I agree with your hope that retail looks more like Costco than Amazon.
Particularly since those are the kind of products you can hardly research due to lack of reviews, which aren't paid affiliate promotions, I think storefronts like Amazon should step up, curate and limit their selection to worthwhile products.
Also, Costco liquors are high quality relative to their prices.
Critics of Wal-Mart’s online competency seem to forget that not only is Wal-Mart the largest company by revenue - on the planet - but Amazon doesn’t even crack the top 20.
As far a business goes - an organization to provide value exchange - they are doing better than almost any other business in the world, depending on the metric you’re measuring with.
The "Super Wal-Mart" we have now is pretty boring, makes you walk across that entire giant store to get a quart of oil and a bag of chips, and then lets you choose between "Self-Checkout" or a really long line at the one or two cash registers they have open.
In places where an Aldi's has opened up they've put a serious dent in those Super Wal-Marts, and Costco just blows them away. Wal-Mart will have to do a lot more very soon to maintain same store sales numbers as those two competitors fill in the gaps.
The security guards don't check your receipt or even talk to you. They just stare as you enter and leave. The old nice ladies they previously employed would always say Hello.
We still have the original store in town, and many folks here prefer it. My wife and most her friends are among them, and I've given the reasons why here but change the products to what I buy. One of their most common complaints is they have to walk all the way to the back of the store to get a gallon of milk.
That is one of the reasons those small "Dollar Stores" are being built everywhere around us. We have one now that's just a couple miles away and that's meant a lot less trips to town to the Wal-Marts for all of us. They also have real live cashiers working there.
A lot of people forget that Wal-Mart and Sam's Club used to be the place to go to for Made in the USA stuff. They had an entire ad campaign about it, and American flags all over everything.
This was back when NAFTA was new and there was a lot of teeth-gnashing about factories just on the other side of the Mexican border taking American jobs†. Now China's factories have done to Mexico what Mexico did to American factories. (And IME, Africa is going to do to China what China did to Mexico.)
Culturally, though, Walmart has absolutely no chance. I recently purchased my first online order through Walmart as they had a product no one else in the country had. It came busted and spilled out in the bag. I emailed just to make them aware that this happened and the hostile, "PROVE IT" type response I got was so incredible compared to Amazon's facilitation of the customer. Walmart culturally will never have a "oh you didn't like it that's fine just stuff it in a box here's a label and a we've issued a full refund" response to anything.
Wow. That's entirely the opposite experience I've had.
Twice I've had problems with my Wal-Mart orders. Both times I filled out a form online, and within an hour someone very nice from Texas (both times — I inquired about their accents) called me on the phone to not only apologize, but to replace the item at no charge and refund the price of my original purchase.
Amazon also gives exemplary customer service when things go wrong, but your Wal-Mart experience seems really out of left field.
(I had an entire Easter dinner from Whole Foods sent to someone else's house and Amazon had another delivery at my door in a little over an hour, with a $20 credit. Interestingly, Amazon won't tell you which house an order was accidentally delivered to for privacy reasons, or I just would have knocked on a neighbor's door.)
Privacy reasons? Those guys aren't your customers... let me get my chicken nuggets, man!
Thanks for that thought. It made me look at the whole Amazon/Wal-Mart thing the other way around.
With all of Amazon's new standalone bookstores and miniature grocery stores, it can be seen that Amazon is playing catching up to Wal-Mart.
Honestly, I'm OK with both. Amazon for things like underpants, cat litter, and other stuff that isn't likely to be counterfeit. Wal-Mart for things that matter, like food, HABA, and the occasional last-minute flash card.
Nokia and RIM were the biggest players in phone market in terms of revenue once, just because you are leader now does not mean you will be a leader in the future.
At no point was Costco a direct Walmart competitor.. when they were founded, their innovation was creating the first retail warehouse club.
Amazon and Walmart look so similar because they fully intend to compete with each other. Costco is just a different concept, and really an entirely different way to run a business than walmart and amazon. Considering both have exceeded Costco's revenues, it's very unlikely they would alter course to compete against the smaller Costco (although I also doubt they could make such a huge shift in strategy).
For variety you go for Amazon or Walmart. For simplicity and confidence, Costco.
To be clear, this is a reply to: https://news.ycombinator.com/item?id=20198779
I think if HN is going to separate my reply from its parent, they should explain why. This reply makes more sense with context.
Well, you actually did say that. Your exact words were "no, it's not possible", so it's kind of strange for you to claim that's not what you said.
> I’ve been on this site for 7 years I know how to use a browser and reply to a comment.
People who have been using browsers for a long time can still make mistakes, it doesn't mean they don't know how to use the browser, it just means that they're a human.
You did say that.
Quote: "It's also possible you just made a mistake."
Quote: "no, it's not possible"
I'm just pointing out the very real possibility that you are as human as the rest of us.
And I don't use Target's online shopping because it's freaking useless. Sandwich bread? Sorry, not available for pick-up in the stores near me. Sugar? Same story. Flour? Nope. What's the point of all those signs in Target's grocery section telling me I can order my food online?
I miss Peapod. :(
Now I don't trust them, and hardly shop their website. Their store is far enough away that I only go monthly or less.
They need to regain my trust and have the same prices online and in the store, or at least make it visible so I can decide if the "shipping" fee is worth it to me.
One negative aspect of using the service is Walmart seems to have a hard time knowing what will be in stock even a few hours from order. Every order we've done (around 12) has had a missing item due to it being out of stock.
Recently, I was shopping for a media entertainment cabinet. Its for our upstairs media room, so I wasn't super concerned about it being "nice furniture". I went and checked at our local Walmart and found a piece that would work. Instead of trying to load the 180lb piece into my car by myself, I thought "I'll just order online and have it delivered to my door and take it upstairs in pieces"
When it was delivered I was out and when I returned I discovered they sent me the wrong item (desk instead of media center). Went online to start the return process and the only option given was "return to your local store".
Luckily the desk was only 90lbs, but still it was a chore to load this in a car, drive to walmart, then at walmart there's no flat handtrucks or dollys, so had to wrestle into regular cart to bring to service desk.
They processed the return quickly and had the right media center in stock, but now I was back to square one: How to load a 190lb piece in my car using a standard shopping cart?
By Amazon being a 100% online store, they were forced to develop sane and customer friendly approaches to handling these types of issues. Because Walmart has never had to deal with these things, they are very lacking in handling these edge cases.
I still plan to use Walmart online, but will be very cognizant of what I'm ordering given their return process.
I tried Prime Now, Peapod, and Freshdirect so far. FD is the most reliably good, but there's no same-day delivery, and it's the most expensive. Peapod also has no same-day, often misses items, and isn't That much cheaper.
Prime Now has the same-day, but so far, on three occasions, they've delivered subpar produce I'd never have picked myself, super stale bread, and damaged-during-delivery produce, for only slightly less than the cost of freshdirect. I like same-day delivery of goods, but not same-day delivery of bads.
Corporate has been trying to fix the issue for years with different technology. They bought into RFID tech pretty heavily but it didn't really work as advertised. It seems the plan was to interrogate tags as they come off the truck since they had readers on both sides of the loading dock. Even with my limited experience with RFIDs I can see that not working. Passive RFIDs are only reliable when you have line of sight. Active and semi-passive tags work far better but they're way more expensive. When unloading the truck you need to deal with box orientation, un-loader's watery bodies, and equipment. Now the readers look abandoned and in disrepair.
Later they re-purposed the Layaway system to assign cases/items to locations in the back room. It was an amazing idea but it's fundamentally flawed in a few ways.
1. Adding and removing items is too slow and unreliable. The portable terminals lose connection or take seconds to process scans. Those seconds add up when scanning hundreds of boxes.
2. Each item/case requires a label that takes time to print
3. Large quantities of unsold special items can fill precious backroom space. This requires hunting for holes to add new, normal items.
4. Lack of time results in corners being cut. Items are not scanned or they fall behind stacks of other boxes and are lost.
Add in theft and items being left in the wrong place by customers and it's not hard to have a seriously messed up inventory.What I would like to see is a store where all merchandise is kept in the stockroom. Customers scan bar-codes on the shelf or on displays. A team in the back picks the items from inventory and meets the customer at the door after payment is made. Of course that would require a major change to story layouts, staffing, and customer expectations so I doubt it will ever happen.
Edit: spelling errors
You'd go around the store, your selections would be punched into a card, and at the front your food would be automatically delivered via conveyor belt.
Of course some people like it and if they do there's a big COL disparity to take advantage of, but there are lots of reasons you might not want to live in a place like that.
Based on the downvotes you're getting, I suspect there are plenty of HN'ers who would rather have a good life in Arkansas than tolerate living in San Bruno.
I love the low cost of living; coming from D.C. and its crazy housing situation, it's a breath of fresh air (figuratively and literally).
And where they offer online ordering and free pickup: https://grocery.walmart.com/locations/pickup/
But the Whole Foods that's farther away? Amazon's on it like Oprah on a baked ham.
The only thing i hear people talking about in this thread is _their_ bottom line. Not a single person considering the social and evironmental implications of their choices?
Seems like tech is creating a bigger disconnect between reality and everyday lives. The corner shop run by a local family has morphed into some sick youtube family dream where toddlers unwrap consumables and hundreds of thousands of people become envious, pickup their phone, click some buttons, and are soon greated by a person at the door delivering them a token that makes them feel more apart of society.
If i want some mushroom , pretty sure ill spend 15 seconds to pick up the "fresh looking" one, while in online delivery someone gets to pick that out and its a coin flip on whether it would be fresh looking or not.
Also, wouldn't the grocers want to clear out the first expiring products first (milk, spinach etc etc) than give out fresh ones .. How can we be sure on whats being delivered to us is fresh looking at least?
Note : I've been pressing up the notion of "Fresh looking " vs "Fresh produce" as I mainly buy with how it looks to my eyes and i have no idea how to validate if a vegetable is actually fresh..
I checked all of the battery displays, but couldn't find them. (I found Lithium AAA.) So I ordered them online.
The next day, I got an email: "pickup order delayed, don't go to the store yet." A few days later, same thing. A few days later, "our apologies, your order has been canceled".
I've had this issue 2 out of 5 times. Not great inventory control.
Between Ramen and Breakfast Burritos, I can cook faster than a drive to Taco Bell.
I cannot see how groceries can be further optimized. More selection?