> "Yasmina, party of six," she said.
> "I need something easier to pronounce," he said.
> She repeated her name but he didn't want to try to pronounce it. And then she was no longer there.
> "He looks at a 12-year-old in our party and he says, 'What's your name?' '' says Bouraoui, a manager with the Michigan Department of Health and Human Services. "Now he's just ignoring me."
That’s some terrible customer service. I’ve heard many people give aliases or single syllable westernized names by choice to simplify things, but having the employee you’re dealing with insist on it is particularly insulting.