> A much smaller (5-10MB) quota with no time limit
That's interesting and I basically agree with your opinion. You will be more comfortable to try it. But I suspect that many free riders will come eat the server resources. This is not a startup. I would rather like to be small.
Eeesh. Be careful taking advice from someone who has no intention of paying now. You're doing a great job Takuya, keep on trucking.
This applies to so many situations, could be a great advice for many product creators! Saving this one
That will hopefully never top 10mb,so a free user like me would really eat into hosting costs. Perhaps a solution to people like the OP who are concerned about data being held hostage is to make it clear that after the trial period their data can be exported, that way they don't have to feel there is risk of it being held hostage.
If the OP is going to do a time-unlimited demo, it should be really small, like 5K or less. The point is the same: try it out for a little while, and see if it works for you.
According to https://inkdrop.app/pricing the free plan includes 1 GB storage, and the basic plan ($5/mo) includes 10 GB storage.
I agree with sibling comments that a limit based on number of notes would be preferable to losing access after a specified time. Maybe adjust the free tier storage allocation down, or limit the number of images/attachments.
1. Take breaks every now and then 2. People complaining about your software is good: that means they want to use it but something is preventing them from doing so. 3. Finally, don't do anything for free.
Good luck :)
Another person mentioned that 5MB is a lot for text notes, which is quite true - following the notion.so approach and having a limit of 100 notes or so might be more sensible. I personally just don't like the idea of a time limit on a note taking app, especially when all the other options provide a free quota instead.
That said, your pricing looks just right for me, and the lack of the web app is the main thing stopping me from giving it a try. I really like the fact that you have both folders and tags, instead of just one or the other - that's really the one thing I feel is missing from both Standard Notes and Notion
I wouldn't be listening to any feedback from someone who isn't going to buying your product anyway!
OP they replied to: it's the dev's choice to figure out the way to ship a trial of their 3 years of hard work. If you don't like that you're more than welcome to ship your own demo of your own application.
Edit: before anyone chimes in, yes I know you can use quake-style terminals, and rsync, and any number of vim plugins, but I need it to work seamlessly on all three desktop platforms.
Edit 2: and it has mobile support too! This literally checks every box I had in my feature list.
You'd lose out on mobile though and this project looks pretty neat if you're willing to pay
that's not the way to address a user whether paid or "free rider" as you call them.
He needs to create a sustainable app/service, and does not have a lot of external VC resources to burn while doing so. Thus, it must be sustainable in real time.
Server loads are apparently one of his biggest expenses, so he must optimize to minimize those resources.
OTOH, allowing people to take substantial 'free rides' to test the product in their situation is an excellent way to get new paying users, and often an essential gateway to conversion. I'll hardly sign up for anything without a real test drive.
So, letting potential customers get some 'free riding' is good, but too much will sink the ship.
It looks like he has a limited time 60-day demo and also a no server unlimited time demo. Both seem like good ways to limit the resources given away for free, while providing enough 'free rides' to entice them to pay for the journey.
I'm already heading over check it out after just browsing the main page & comments.
Now, if you are trying to say that mentioning the "free rider" term in public is somehow insulting to the potential users. I don't think so. He's not calling them "freeloaders" which has a more derogatory connotation. the "free rider" term carries a connotation a little bit like I've won a free ride, but it isn't a permanet free pass. I wouldn't find "hey, you get a free ride for two months" at all insulting.
Overall I agree, if all you are saying is that the "free rider who eats resources" phrasing isn't the most customer friendly possible usage, all other things being equal
How will he treat paying customers ? I smell double standards. That's all I am saying.
"In the social sciences, the free-rider problem is a type of market failure that occurs when those who benefit from resources, public goods, or services of a communal nature do not pay for them.[1] Free riders are a problem because while not paying for the good, they may continue to access it. Thus, the good may be under-produced, overused or degraded"[0]
1. You don't have anything better as a term
2. It's a valid and well understood term on the board you're on
3. It's a legitimate problem for those with finite resources
That leads to the conclusion that you probably don't pay for things often which is why you got your feelings hurt. There is literally no way that term should be offensive to you unless you abusively take advantage of services and then some then when it comes time to pay.
Which is, I probably don't pay for things and felt hurt when I saw "yet another paid note taking app" amongst dozen others on the internet.