We might have read the same articles "years ago", because I too remember to have read about that in pseudo-scientific publications (could have been about the Eliava Institute[1], that rings a bell with me). As probably did the mother of the patient who "suggested" phage therapy.
Instead of blaming doctors (see below), we should praise the internet for allowing even
these niche-topics to reach the masses.
Wikipedia gives a nice summary of the political aspects of why lots of doctors educated in the west never learned about it[2].
According to the same article, it became accessible to the average practitioner in the west only 4 years ago:
In June 2015 the European Medicines Agency hosted a one-day workshop [...] and in July 2015 the National Institutes of Health (USA) hosted a two-day workshop [...]
And that just means that the tickle-down of knowledge within the medical community
started at that point.
Given that patients and their relatives are notorious for consulting google first and only then their doctors[3][4], I personally applaud the doctors for being so open minded
to dig into the alternative treatment.
[1] https://en.wikipedia.org/wiki/Phage_therapy#History
[2] https://en.wikipedia.org/wiki/George_Eliava_Institute
[3] Like the sales person turned manager who skimmed Wikipedia for programming related topics and then gives you detailed, nonsensical advice and questions your expertise when you roll your eyes, frantically searching for a nice way of saying "STFU, my BS-dector maxed out" .....
[4] https://twitter.com/DrPascalMeier/status/699202717030490112