Evidence their business model isn’t working out. Their scooters (along with all the other companies) have all but disappeared from my area, where they once littered the sidewalk.

Once you fall once or twice on these scooters, it’s hard to ride them again. Especially when it’s the scooter that’s broken, as is often the case. It’s a shrinking market base, consequently. They (Uber-Jump, Lime) should have given incentive by offering some kind of coupons after an accident, instead of declining all responsibility and sending you the terms you signed or ghosting their customers.