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Being pleasant is one of my personal rules/goals for life.

But it is interesting to analyze great leaders who have been jerks. This 30 minute Youtube documentary on the topic is very interesting: "DICKS: Do you need to be one to be a successful leader?" https://youtu.be/gRRvjZ_XNog

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In bigger projectd and groups people need structure. If you're goal is provide success and structure for the people involved you can't let other people's lack of structure hurt everyone else. I think the "Kind of a Dick" is more of a cultural shock issue. You can be pleasant, but also blunt and honest about what needs to be done.

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