From this account, it's hard to see how Apple is at fault. Someone apparently may have used his lost (non-photo) ID to identify themselves in an Apple store, with the result that Apple associated his name with theft. They reported this to the police. Is that so unreasonable? Seems like it's a valid case for further investigation.

When the police showed up at his home with an "arrest warrant [that] included a photo that didn’t resemble Bah" they should have immediately figured out something was wrong; that perhaps they've got the wrong guy? As such, they probably shouldn't have followed through with the arrest at all, pending further investigation, unless they had reason to believe the individual - despite not matching the warrant - presented an immediate threat. Which sounds unlikely.

So ISTM that the parties at fault here are (a) whoever fraudulently used his lost ID, thereby falsely associating his identity with criminal activity; and (b) the arresting police who did not pay attention to whether the subject being arrested matched the warrant they had in hand.

But while I am still deeply uncomfortable with the widespread deployment of facial recognition, etc., and would like to see it restrained, I don't see that it's really the problem in this case as reported.