I’ve heard so many stories of something similar happening on AWS and after an email to support, all of the charges were dropped.

This isn’t exactly helping Google to fight the narrative that it isn’t good with customer support and they can’t be trusted as a platform for business.

So if you were a person deciding who to choose as your cloud provider, who are you going to choose?

AWS - “No one ever got fired for choosing AWS”

Microsoft - well known for their enterprise support and there are plenty of MS Shops out there.

Or

Google?