Anecdotally, every video chain store I have ever visited, from Blockbuster to Video Ezy, Civic Video, Channel X, United Video (here in New Zealand) has had at least one movie buff employee.
I've also never experienced a long line at a video store, despite it being a regular Friday night thing for me to do for many years...
Gotta say, the thing I miss most is the ease of browsing through a curated back catalogue. Netflix and co are terribly awful by comparison. Several hundred square metres vs a 55" television screen...