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Very nice and concise writeup. For me it is always hard to deliver the feedback to the point (the 40 words rule), because i'm afraid it'll simply go under in all the other information people take in during the day. That's why i tend to keep pressing the matter. Has anyone some relevant experience to share on that?

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Often, the most concentrated the message, the higher the impact. Sometimes a single sentence followed by silence is more powerful than a 1-hour talk. Counter-intuitive (but who said communication was straightforward).

You're right, it is far from easy. I will definitely give it a try.

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