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Did they really admit that their products have problems? Wow.

I would have expected them to say something like "Oh yes It was totally your fault, but we can replace it for free because we're nice."

Yep. Well, “ett känd problem” as this was in Sweden, but they acknowledged it as an Apple thing. Maybe because it was still under EU warranty?

Yes if it's still under a warranty then Apple will repair or replace it free of charge.