Also companies aren't always superrational logic machines that have coldly calculated their every more; there's sometimes a lot of collective delusion going on that can leave their consumers in the cold, who then just make do with the best out of a bad lot that's offered. Recall the recent iPhones - suddenly every other phone had a notch even when it served no purpose; or the removal of audio jacks, for example. There was NO consumer preference expressed there, just one company that decided it that way for its own purposes, and others blindly copying it.
If companies spent money telling consumers to value upgradability and not to buy new stuff all the time, then we'd value that more .. but that doesn't sell more stuff, it just helps save the planet, so why bother ....
Capitalism is such a blessing.
No, but I would be shocked if they have never run focus groups for this type of stuff.