> The alternative (cel phone calls and sms) is literally an inch away on our smartphone, but it is such bad quality and so expensive its unusable. For all of us, Facebook is definitely a good thing.

I'm sorry but I don't buy this at all. There are so many alternatives to facebook that are also free (i.e. skype or email) beyond "cel phone calls and sms".

You've simply become accustomed to the __convenience__ of facebook. That convenience has enabled you to interact with more people, and given you a sense of increased / improved connection with the world. But has the quality of those interactions improved? The world (including these execs) says no, on the contrary, interactions on facebook are oftentimes shallow and insignificant.