This is Ethan, one of the founders here. Yes, we handle common area, snow shoveling, cleaning, sidewalk maintenance, etc. We even handle unit turn inspections and punch list creation.
No minimum number of units. In fact, 80% of our units are single family residence.
We have Spanish speakers on staff, but all of our automated texts/emails are in English. So that come some times be an issue for Spanish only speakers. Generally we have to get on the phone with them.
We charge $25 + $1/unit per month for handling all tenant calls, troubleshooting, and emergency coordination. For $25 + $10/unit we do coordination for every time of job (snow shoveling, cleaning etc.) The monthly subscription does NOT include the cost of the handyman/contractor going out to do work.
No plans to go into full on property management. We feel like maintenance is a big enough headache to solve for now!