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judge2020

ATT's statement:

> 5G Evolution and the 5GE indicator simply let customers know when their device is in an area where speeds up to twice as fast as standard LTE are available.

Ya, but customers don't know that. They think it's 5g. It's not 5g. This wouldn't have been an issue if there was help text/a tooltip in cellular settings with a disclaimer saying what 5ge is.

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A tooltip or similar might have helped. If it isn't your goal to intentionally mislead.

If your goal is to intentionally mislead customers, ATT did accomplish.

Do customers know anything about 5g other than that it is ostensibly faster that 4g?

No, but when real 5G comes out, they won't care because they think that they've already seen 5G and it's not that good.

They did the same thing with 4g. I had friends in high school with HSPA+ phones and they suddenly got an update to '4g'. Total lies, it was like 3mbit speedtests. Then we got real LTE and it was an order of magnitude faster.

There are customers and potential customers, that have called them out for it.

So yeah.

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