A patent agent I know recommended this in case the electronic filing system shuts down: Send in your filing via USPS Priority Mail Express with tracking, and retain all copies and receipts. According to him, the date you postmark the letter becomes your filing date. Also, this apparently does not apply to private shipping services like UPS and DHL.
Beats nothing, if you’re up against a deadline. Unregistered filing saved me last week.
Just send it again when you realize it was lost?
I assume this means you would have to ship from the post office directly or your tracking at least gets an update beyond "label created." Typically, the first tracking step I get is for my city's distribution center.
"The agency said it would keep a “small staff” to receive new applications and filings, to receive payments and maintain the information technology infrastructure."
This was addressed somewhat deeper into the article:
"The agency said it would keep a “small staff” to receive new applications and filings, to receive payments and maintain the information technology infrastructure."