Comment by colemickens | Hacker News Reader

Comment by colemickens | Hacker News Reader

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Heads up, after I installed the 1.6.x BIOS update on my 9370, it takes multiple minutes to POST, every (re)boot. After the initial update, the first boot took nearly 15 minutes, I thought it had been bricked. I've reinstalled firmware, I've downgraded, I've factory reset and it still does this. They've offered to service it (I contacted them a week before my warranty expired) but it's not quite annoying enough to be without it for days.

Just a heads up, I have a lot more to complain about the XPS13, but it's basically exclusively BIOS issues [1]. I think they also need to improve the heatsink/paste, but maybe they have for the 9380 model.

[1] The BIOS releases are not always in increasing version numbers. They're repeatedly re-released versions, or released versions from different old servicing branches, etc. Someone commented that they thought Dell was sort of doing wide-scale A/B testing by releasing different versions and collecting feedback. Seems a bit presumptive but it's been in my head.

Funny coincidence, as I was writing this post, someone else was sharing a Dell anecdote. https://www.reddit.com/r/Dell/comments/aj46fz/xps_9570_not_c... I partially do this to hopefully raise awareness -- if Dell would bring their BIOS in house, I would be a very, very vocal advocate of the XPS 13 for any non-Chromebook-level user.

edit: wow, Dell's BIOS vendor must have really butchered the last batch, here's another one: https://www.reddit.com/r/Dell/comments/aiwj7u/do_not_use_del...

This is a long shot, but have you tried disconnecting the battery for a few minutes? My son's XPS 13 got into a situation where it was permanently throttled at 400MHz, and a random angel on the internet had tracked it down to a hardware safety that had triggered and could be reset only by disconnecting the power to let some low-level thing clear itself out.

Since you have a newer model, they might have BIOS-level throttling that the OS knows how to override, which would mean that booting would be super slow.

Worth a try -- good luck.

Looks like a raminit problem. In the bios, there is often a module to do that. Your [1] comment raise the possibility that some mixup happened. I would suggest trying some "re released" version, ideally the same one as you had initially.

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