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Comment by pugz | Hacker News Reader

The iPod Nano lasted 12 years. The Chromecast Audio lasted 3 and a bit.

iPod is a successful one. Chromecast audio is not. How long do you want to keep a not successful product around if you own the company?

My girlfriend poured so much love in her iPhone SE and it seems like... discontinued.

Judging by the comments here, if anyone uses a service they expect a company to provide support for it indefinitely. And apparently that also applies to hardware.

They're still supporting this device for now, so no complaints yet.

But when I buy a piece of hardware I absolutely expect it to work for at least ten years. When did that become unreasonable?

The base scenario is that it works standalone and it'll keep working for many years. If you choose to involve a server, then you have a responsibility to keep the server up for an extended period. If it's a legacy product then the number of users will continually drop and the cost to keep a couple servers up will be minuscule.

> But when I buy a piece of hardware I absolutely expect it to work for at least ten years.

Still rocking that iPhone 3G?

It probably became unreasonable to expect decade-long support on something that costs $15-$20.

I have literally hundreds of things that cost $15 to $20, and many of those are over ten years old and still work fine.

Obviously they have a lifespan and the quality of cheap products can be quite poor, so there are items that broke and got thrown away.

But there's nothing that stopped working because the manf told me I couldn't use it any more.

It's reasonable to expect it to function until normal wear-and-tear breaks it. After that, it's reasonable to expect it could be repaired at some cost.

However, it depends on a Google service — it won't work without a working Internet connection. This idea is fairly new for consumers.

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