I never said customer support was bad, in fact they're very responsive. I am pointing out how Azlo (Stripe's partnered bank) is telling me it's a Stripe problem and Stripe telling me it's a Azlo problem. It makes more sense to me that if I'm opening a bank with Stripe Atlas, that I should go through Stripe, as they're the ones who created my SVB bank. Azlo asked me to go through Stripe.

The Stripe Atlas product has some very rough edges as you'll see others also experienced in the comments.