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Comment by tptacek | Hacker News Reader

and surprise Stripe will tell you that... https://bit.ly/2HhbXjZ

... they'll do anything they can to help you, will support you over live chat and email, but they're not Azlo Bank and can't open an account there for you? That sounds pretty... reasonable?

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I clicked on the front page link expecting to see some interesting horror story.

Instead, all I'm seeing is an OP who doesn't understand how the world works, and multiple voluntary, glowing, customer testimonials.

This is fabulous marketing for Stripe.

I never said customer support was bad, in fact they're very responsive. I am pointing out how Azlo (Stripe's partnered bank) is telling me it's a Stripe problem and Stripe telling me it's a Azlo problem. It makes more sense to me that if I'm opening a bank with Stripe Atlas, that I should go through Stripe, as they're the ones who created my SVB bank. Azlo asked me to go through Stripe.

The Stripe Atlas product has some very rough edges as you'll see others also experienced in the comments.

I'll be accused by GP of victim blaming here, but this generally occurs when one organization is being told something slightly different than other organization.

Methinks you are probably overcomplicating things at Azlo. Open the account with your org that was created via Atlas at Azlo, stripe should have nothing to do with that. Inform stripe this is the new bank account.

You have the controlling interest in the org that was created via Stripe Atlas don't you?

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