Been an idiot myself, I know how many damage I can cause & caused. Lucky, through out many years, I've learnt to investigate the problem first, before deciding whether or not to send hate mail/comments.
Sometime, during the investigation, I'll found out the fact that I was the one who actually caused the problem, because I'm such an idiot. When that happens, I will just sit on my chair for few seconds to appreciate the time that I've saved for not to write the hate message with my broken English.
Sadly, investigating is a skill not everybody have.
The medium of the internet brings out the worst in all of us -- even the most empathetic among us are worse people on the net than IRL, because we are all missing that feedback.
Don't appreciate the time saved; appreciate having avoided the embarrassment of falsely accusing someone for your own actions. I mean, it's interesting that you don't think of the other party that avoided receiving a misdirected hateful message, and just think of your own time saved.
Also, what good do hate messages do for anybody? Why even consider writing one? If you need to vent, can't you do so privately, or share constructive, open-minded criticism free of hate?
Friends of mine swore by your software, never at it.
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