I've consulted with a few rural counties (I don't know a thing about the PNW, is Kitsap a rural or suburban county?) who got their circuits leased to them through a local MSP/IT Shop who had all the best intentions, but overlooked any sort of failover and you end up with an answering center taking calls over a single adtran going direct out to a CLEC.
Just wondering if this is less county refusing to do something, and more like the county implementing services sold to them that probably could have benefited from better planning and integration.